Feeling stuck in a job that's not quite purr-fect? Ready to swap the usual "how can I help you?" for something that truly makes a difference? We're on the hunt for a new Customer Service Representative to join our pawsome team at a busy 24/7 veterinary hospital in the beautiful Blue Mountains. This isn't just a gig; it's a chance to be the friendly face and calming voice for pets and their humans, whether they're coming in for a puppy playdate or a more serious situation. You'll be right at the heart of the action, helping us keep things running smoothly so we can focus on what we do best—caring for critters of all shapes and sizes. The Sweet Rewards A competitive base salary of $55,000–$60,000 (negotiable depending on experience) Plenty of room to grow and learn in a dynamic, state-of-the-art hospital setting. A supportive, animal-loving team that always has your back. What You'll Be Doing (and loving!) Greeting clients with warmth and a welcoming smile, both in person and on the phone. Managing the day-to-day with bookings, inquiries, and critical calls like a pro. Being a rockstar for pet parents during stressful moments, offering a dose of empathy and clarity. Keeping us organized with all the key administrative and reception duties. What You'll Bring to the Pack At least 2 years of customer service experience (vet or medical experience would be a major plus!). Top-notch communication skills —you're a clear, friendly chat champion. A flexible attitude to work a rotating roster (weekdays and weekends). A positive, can-do spirit and, of course, a huge love for animals. If you're ready to make an impact and get a job that's truly the cat's meow, we can't wait to hear from you. Come join a team where your work makes a genuine difference every single day! Join us and contact megan@s8ers.com.au or call Megan Planteras directly on 0440 133 984 for a confidential discussion. Think you know the perfect person for this exciting position? Share it with them! NB: All candidates who meet our client’s shortlist requirements will be contacted. Know someone who would also thrive in the opportunities we have available? Please forward along to them. Thanks!
